Chetta has loved everything about Vargo Orthodontics since we walked in for our very first consultation. It was around Christmastime, and the lobby was so pretty decorated with several trees. There was a game room and a movie room and plenty of space for parents to wait. The consultation was easy, informative and Dr. Vargo and his staff were super sweet. We were referred by our regular dentist, who told us Vargo Orthodontics was great with kids. They were so right.
Dr. Vargo explained how orthodontics had changed since I was a kid, and how important it was to start early to avoid lengthier and more invasive treatments once Chetta's jaw had grown & fused. But for now, he said, Chetta wasn't quite ready, and he recommended we come back in several months. On our way out, there was no charge. We were, instead, treated to fresh baked cookies!
Fast forward. Chetta was fitted with an expander to widen her upper jaw. We were to make several turns a night. I was afraid I wouldn't be able to do it, that I might hurt her. Dr. Vargo, Christy and Tori were all so great. Explaining everything, encouraging Chetta and me, and Dr. Vargo called that night just to make sure we were both okay! Costs not covered by our insurance were explained beforehand and an automated payment schedule set up. There was never an unexpected fee.
From the expander, Chetta moved into phase one braces, had a year off, and then phase two. During this time, we had a couple mishaps with losing retainers, a wire that popped loose, one that broke. It was never a problem. I'd call, they'd have us in that very day, or first thing the next morning.
Visits always ended with cookies or popsicles and/or pictures with Dr. Vargo, and were followed up with a personal phone call to check on Chetta. We've always received a hello and a smile as we walk in, and have always felt like part of the family. Chetta has sold the Vargo staff Girl Scout cookies for years, and they even hosted our whole troop for a tour!
Chetta's braces came off late last summer and she was fitted with a permanent retainer. Her smile is gorgeous! Neither of us have a single complaint, except to say we miss everyone at Vargo and look forward to her annual checkup soon!